M.V. BLOKHINA¹, G.A. SAFINA², O.G. SAFINA³

 ¹Kazan State Medical University, Kazan

²Republic Clinical Oncology Dispensary named after Professor M.Z. Sigal, Kazan

³Republic Clinical Hospital, Kazan

 Contact details:

Blokhina M.V. — MD, Associate Professor of the Department of Public Health and Organization of Healthcare

Address: 49 Butlerov St., Kazan, Russian Federation, 420012, tel.: 7-903-318-31-62, e-mail: marinakgmu@mail.ru

Within the study, we analyzed and evaluated the process of implementing a patient-oriented approach to nursing in the day hospital Rehabilitation Department of the Republic Clinical Oncology Dispensary named after Professor M.Z. Sigal; studied the nursing staff opinions on the role of a nurse in the implementation of a patient-oriented approach in providing medical care to patients; investigated the satisfaction of patients with the nursing care organization from the standpoint of a patient-oriented approach; made recommendations for the development of a patient-oriented approach to providing nursing care to cancer patients in the process of rehabilitation. As criteria for assessing the implementation of a patient-centered approach, we used the results of sociological studies carried out in 1993 by the Picker Institute & Harvard Medical School, which formed the basis of the international concept of patient-oriented approach. The opinion of the nursing staff about the role of a nurse in the implementation of a patient-oriented approach to providing medical care to patients was studied through interviews. Patient satisfaction with the organization of nursing care from the standpoint of a patient-centered approach was assessed using a specially designed questionnaire.

Key words: nursing staff, patient-oriented approach, Rehabilitation Department, Oncology Dispensary.

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