E.V. MOROZOVA Samara Regional Dermatovenerologic Dispensary, 35 Ventseka St., Samara, Russian Federation, 443099 Morozova E.V. — Head of Consultative and Diagnostic Department, tel. +7-937-208-35-04, e-mail: [email protected] The article discusses the factors that increase availability and quality of medical care in dermatovenerology. The principles of patients’ flow distribution, order, parameters and options of making an appointment with a physician […]